Official advice for New Zealanders living and travelling overseas

ALERT - COVID-19 Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

ALERT - COVID-19 Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

  • Reviewed: 19 March 2020, 14:17 NZDT
  • Still current at: 22 September 2020

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Post Closure
The Ministry of Foreign Affairs and Trade has temporarily closed the physical premises of the New Zealand Embassy in Brazil, with staff working remotely.
New Zealanders who require emergency consular assistance should contact the 24/7 consular emergency line on 0800 30 10 30 (within New Zealand) or +64 99 20 20 20 (outside of New Zealand) or email: New Zealanders who require non-urgent consular assistance can contact New Zealand Embassy staff on

COVID-19 (Coronavirus)
There have been confirmed cases of COVID-19 (coronavirus) in Brazil.

Local authorities in countries and territories with confirmed cases of COVID-19 may impose containment measures including travel restrictions and quarantine requirements to prevent the spread of the virus.

Such measures may be imposed at short notice and specific details may change rapidly, including where and to whom they apply to and for how long. All travellers should stay informed of measures being taken by authorities in the areas they are travelling to. We recommend that all travellers consult the official website or the nearest embassy or consulate of your country or territory of destination to find out about any border controls and other measures that may apply to you.

For information on countries and territories which have COVID-19 related border restrictions affecting foreign nationals, including travellers in transit, please check the International Air Transport Association (IATA) website before you travel.  IATA provides a comprehensive list of all countries and territories that have imposed COVID-19 related border restrictions and is being continually updated.

As part of its response to managing the COVID-19 outbreak, the New Zealand Government has some temporary travel restrictions in place in New Zealand. Please refer to the New Zealand Ministry of Health website for up to date information.

For further travel advice and information about COVID-19, please see our webpage here. We encourage all New Zealanders living and travelling overseas to register with us.

Violent Crime
There is a high level of violent crime throughout Brazil. It is particularly prevalent in major cities including Rio de Janeiro, Sao Paulo, Recife, Natal, Fortaleza and, Salvador, and in the north of the country, including near the borders with Venezuela and Colombia. In this context violent crime can include mugging, armed robbery, home invasion and sexual assault and often involves firearms or other weapons.

There are serious problems with public security in the state and city of Rio de Janerio, which can affect visitors. Reported robberies of tourists in Rio de Janeiro have been increasing, including those walking the Corcovado Trail to the Christ the Redeemer statue. Given the security problems in the city, visitors should take a high level of care and keep closely informed of developments. We recommend following any advice issued by local authorities.

Petty crime such as pickpocketing and bag-snatching is common, especially in tourist areas, on public transport, public beaches and around festive periods such as Carnival. Extra care should be taken to ensure food and drink is never left unattended. Victims of spiked drinks have been robbed and sometimes assaulted. We advise New Zealanders to be particularly aware of their surroundings at all times and to take steps to safeguard and secure their personal belongings. It is best to remove all valuables and carry only the minimum amount of money and belongings, as victims of crime are often targeted due to their perceived wealth.

No resistance should be given if you are the victim of an armed robbery, mugging or other crime as this could lead to an escalation in violence. We recommend you avoid travelling after dark and to isolated areas.

Reports of “express kidnappings” are common in major Brazilian cities. This is when criminals abduct a victim for a short amount of time and force them to withdraw funds from ATMs to secure their release. Carjackings also occur in Brazil and vehicle break ins are a significant problem. When driving, keep your doors locked and windows closed. Exercise vigilance when stopped at traffic lights or stuck in traffic. We recommend only using licensed taxis, which have red licence plates, can be found at registered taxi ranks, and openly display company information and phone numbers.

There is a particularly high level of violent crime and organised criminal activity in the impoverished areas (favelas) of major Brazilian cities. We recommend you avoid visiting these areas, even as part of an organised tour, as the security situation is unpredictable and your safety cannot be guaranteed, including when guided by a tour provider. Be very wary of using GPS navigation or taking a taxi through these areas – if in doubt consult your hotel or tour guide. 

Civil unrest
Protests occur regularly in Brazilian cities, including Rio de Janeiro, Sao Paulo, and Brasilia. Although generally peaceful, there have been violent incidents and injuries associated with protests, and in some cases, Brazilian police have used tear gas and riot control to disperse protestors. Strikes affecting public transport can occur at short notice and may cause travel delays.

New Zealanders in Brazil are advised to avoid all political gatherings, protests and demonstrations as even those intended to be peaceful have the potential to turn violent. You should monitor local media for information on protests or strikes. New Zealanders who are in an area affected by demonstrations or violence should leave the immediate vicinity and follow any instructions issued by the local authorities.

General Travel Advice
We advise carrying a photocopy of your passport or an official form of ID at all times, as they are frequently requested before being allowed access to public buildings. It is best to leave the original documents in a secure place.

Possession, use, or trafficking of illegal drugs is severely punished, and often involves long prison sentences.

We recommend you use ATMs that are located within bank branches, during daylight hours. Credit card fraud, including skimming, is common in Brazil. We recommend New Zealanders take extra care when using credit cards and ATMs and carefully check credit card statements for fraudulent charges.

New Zealanders travelling or living in Brazil should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Brazil are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips

The New Zealand Embassy Brasilia, Brazil

Street Address SHIS QI 09, conj. 16, casa 01, Lago Sul 71625-160, Brasilia DF, Brazil Telephone +55 61 3248 9900 Emergency Telephone +55 61 9553 8087 Fax +55 61 3248 9916 Email Web Site Hours Mon - Fri 0830 -1700 hrs

New Zealand Consulate-General São Paulo, Brazil

Street Address Avenida Paulista, 2421 Edificio Bela Paulista, 12th floor, Cerqueira Cesar 01311-300, São Paulo SP, Brazil Telephone +55 11 3898 7400 Emergency Telephone +55 61 99553 8087 Email Hours Mon-Fri 0900-1700 hours

See our regional advice for Central/South America

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New Zealand Embassy Brazil

Street Address
SHIS QI 09, conj. 16, casa 01, Lago Sul 71625-160, Brasilia DF, Brazil

Telephone: +55 61 3248 9900

Emergency Telephone: +55 61 9553 8087

Fax: +55 61 3248 9916



Hours: Mon - Fri 0830 -1700 hrs

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