Contact us
Here are a few ways you can reach us for consular assistance or other questions.
Here are a few ways you can reach us for consular assistance or other questions.
Call us if you need consular assistance. If your call is not an emergency, such as a death or arrest of a New Zealander overseas, you should call during New Zealand business hours, or get in touch with the local embassy.
New Zealand embassies, high commissions and consulates are there to help New Zealand citizens when they’re having difficulty overseas. If you need consular assistance during business hours in the country you have travelled to, contact an embassy.
Register your plans and contact details so we can send you travel updates about the places you're travelling to.
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If you want to give us feedback or ask a non-urgent question, email the team and we'll respond during business hours.
New Zealand passports
Apply for a passport or find out about timing and costs the New Zealand Government's official passports website.
Ministry of Foreign Affairs and Trade
Visit the Ministry of Foreign Affairs and Trade's official website.
Immigration New Zealand
Find out about visas and entry requirements on the Immigration New Zealand website.
New Zealand traveller declaration
Complete your New Zealand traveller declaration online.
What you can bring into New Zealand
Use this tool to help you find out what you can and can't bring to New Zealand on the Ministry for Primary Industries website.