Official advice for New Zealanders living and travelling overseas

ALERT - COVID-19 Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

ALERT - COVID-19 Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

  • Reviewed: 19 March 2020, 14:38 NZDT
  • Still current at: 19 September 2020

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Post Closure
The Ministry of Foreign Affairs and Trade has temporarily closed the physical premises of the New Zealand Embassy in Colombia, with staff working remotely. 
New Zealanders who require emergency consular assistance should contact the 24/7 consular emergency line on 0800 30 10 30 (within New Zealand) or +64 99 20 20 20 (outside of New Zealand) or email: cons@mfat.govt.nz. New Zealanders who require non-urgent consular assistance can contact New Zealand Embassy staff on nzembajadacolombia@gmail.com.

COVID-19 (Coronavirus)
There have been confirmed cases of COVID-19 (coronavirus) in Colombia.

Local authorities in countries and territories with confirmed cases of COVID-19 may impose containment measures including travel restrictions and quarantine requirements to prevent the spread of the virus.

Such measures may be imposed at short notice and specific details may change rapidly, including where and to whom they apply to and for how long. All travellers should stay informed of measures being taken by authorities in the areas they are travelling to. We recommend that all travellers consult the official website or the nearest embassy or consulate of your country or territory of destination to find out about any border controls and other measures that may apply to you.

For information on countries and territories which have COVID-19 related border restrictions affecting foreign nationals, including travellers in transit, please check the International Air Transport Association (IATA) website before you travel.  IATA provides a comprehensive list of all countries and territories that have imposed COVID-19 related border restrictions and is being continually updated.

As part of its response to managing the COVID-19 outbreak, the New Zealand Government has some temporary travel restrictions in place in New Zealand. Please refer to the New Zealand Ministry of Health website for up to date information.

For further travel advice and information about COVID-19, please see our webpage here. We encourage all New Zealanders living and travelling overseas to register with us.

Domestic travel
Illegal armed groups are active throughout Colombia and present a significant risk to safety. Armed groups have been linked to kidnapping, terrorism and violent crime. In some parts of the country, the authority of the Colombian state is limited and travel can be dangerous. The risk is highest in remote and rural areas and in any area with drug production.  

We recommend New Zealanders avoid travel outside the main routes and to remote areas. Main routes are generally safe during daylight hours although we advise against travelling them at night. We recommend flying between major cities and to more remote tourist sites and minimising the use of vehicles for trips through rural areas. In addition, we recommend you seek up-to-date advice from the local authorities before you travel to remote areas and monitor local media as the security situation may change quickly.

Travellers are also advised to avoid crossing the borders into and out of Colombia by land (except to/from Ecuador at Ipiales). The presence of armed groups means the border areas can be subject to armed security activity and may be closed at short notice. Due to large numbers of migrants using the Ipiales crossing into Ecuador, travellers should be prepared for longer than usual wait times.

Unexploded landmines and ordnance present a danger in Colombia in certain rural areas of the country. We recommend you remain on well-used roads and paths as mined areas are often unmarked. Be vigilant when travelling in remote areas.

Kidnapping
Despite significant reductions in kidnappings for ransom recent years, there is still an ongoing risk of kidnapping throughout Colombia. Foreigners may be specifically targeted, held for ransom or killed. If you decide to travel to areas of high risk, we strongly advise seeking professional security advice, and maintaining a high level of vigilance.

Express kidnappings also occur in Colombia, where individuals are forced to withdraw funds from automatic teller machines (ATMs) to secure their release. To reduce the risk of this occurring we recommend you use ATMs which are located within bank branches and during daylight hours only. Many cases involve victims that have been picked up by taxis hailed from the street - we recommend you use pre-booked taxis.

Violent Crime
Crime rates are high in Colombia. Violent crime such as assault and armed robbery remains prevalent. Firearms are widespread in Colombia and mugging or robberies can quickly turn violent.

We advise against travelling alone or at night and recommend you avoid wearing or displaying valuables, such as jewellery, expensive watches and mobile devices. No resistance should be given if you are the victim of an armed robbery, mugging or carjacking as this could lead to an escalation in violence. Victims have been killed and injured while resisting perpetrators.

There have been cases of criminals in Colombia using drugs to temporarily disorientate victims (such as scopalomine) and commit robberies or assaults. These may be administered through food, drinks, cigarettes, aerosols, and even paper flyers. Victims are affected quickly and are vulnerable to crime, including robbery and assault. Do not leave food or drink unattended or accept any food or drink from strangers or recent acquaintances. If you suspect you have been affected by such drugs, seek immediate medical attention.

Travellers have been robbed at gunpoint on walking trails, including around Bogotá. Consider hiring a reputable tour guide to reduce risk.

Foreigners will need to go to a local police station to report a crime as the online police reporting system does not currently accept foreign forms of identification (work is under way to offer this option to foreigners in the future).

Petty Crime
Petty crime, such as pickpocketing and bag snatching, is common in Colombia, particularly in larger cities. This occurs in major tourist areas, including at the airport in Bogotá and near hotels. Be alert on public transport. Avoid leaving luggage unattended or out of your sight, including in compartments underneath buses or in overhead lockers.

Traditional plant usage
Ayahuasca, or yage, is a traditional plant used in ‘spiritual cleansing’ ceremonies by indigenous communities in Colombia, primarily in Putumayo and the Amazon region. The yage ceremony typically involves the consumption of a brew containing dimethyltryptamine (DMT), an hallucinogenic drug. Consumption of this brew is not regulated and its interaction with existing medical conditions is not well understood. People have suffered serious illnesses, and in some cases have died after participating in these ceremonies.

Spiritual cleansing or yage retreats are usually some distance from populated areas making it difficult to access medical attention for those who need it.

Terrorism
Terrorists could carry out attacks in Colombia, and there remains an ongoing threat. The most prominent terrorist group is the National Liberation Army (ELN). This threat extends to major cities and public places, where there have been a number of explosions in recent years, including in Bogotá.

  • On 17 January 2019 the ELN exploded a car bomb at a Police Academy in southern Bogotá, killing 20 police recruits.
  • On 11 April 2018, 8 policemen were killed in a bomb attack on their vehicle in rural Urabá, northern Antioquia.
  • On 17 June 2017, an IED exploded in the Andino shopping centre in Bogotá, killing three people.

New Zealanders in Colombia are advised to be particularly cautious around government buildings, military establishments, transport infrastructure such as airports and public transport, commercial facilities and entertainment centres, all of which are potential targets for terrorist attacks. We recommend being security conscious at all times and following the advice of local authorities. Take official warnings seriously.

Temporary ceasefire agreements between the government and the National Liberation Army (ELN) occurred in 2018. Despite this, the ELN carried out several terrorist attacks including three bomb attacks on police stations in the north of Colombia on 27 and 28 January 2018, and on 17 January 2019 in Bogotá. Be vigilant and alert to your personal safety and follow the advice of local authorities. Further attacks are likely, particularly in areas of ELN presence as they continue to put pressure on the Colombian government.

On 24 November 2016, former Colombian President Santos signed a final comprehensive peace deal with the Revolutionary Armed Forces of Colombia (FARC-EP) guerrilla group to end the armed conflict. On 30 November 2016 an amended peace agreement received Congressional endorsement. There may still be attempts to disrupt the peace process, and the security situation in some regions may rapidly deteriorate.

Civil Unrest
Protests, demonstrations and strikes are common in Colombia. Localised civil unrest can often be accompanied by roadblocks and disruption to transport networks. Clashes have occurred between police and demonstrators and tear gas may be used to disperse protestors. New Zealanders are advised to avoid all rallies, protests and demonstrations, as even those intended to be peaceful have the potential to turn violent. You should monitor local media for any upcoming demonstrations and follow the advice of local authorities.

General travel advice
New Zealanders travelling or living in Colombia should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air. We recommend you contact your insurance provider to ensure you have appropriate cover for Colombia.

We advise carrying identification at all times, as authorities often want to verify your identity.

New Zealanders in Colombia are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Bogotá, Colombia

Street Address Embajada de Nueva Zelandia, Calle 81 #11-08, Office 802, Edificio 8111, Bogotá, Colombia Telephone +57 (1) 439 1666 (during office hours) or +64 9 920 2020 (out of office hours for New Zealand citizens with consular emergencies only). Fax Email nzembajadacolombia@gmail.com Hours Mon-Thu 8:30-13:00; 14:00-17:30; Fri: 8:00-13:00; 14:00-16:30

See our regional advice for Central/South America

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New Zealand Embassy Colombia

Street Address
Embajada de Nueva Zelandia, Calle 81 #11-08, Office 802, Edificio 8111, Bogotá, Colombia

Telephone: +57 (1) 439 1666 (during office hours) or +64 9 920 2020 (out of office hours for New Zealand citizens with consular emergencies only).

Fax:

Email: nzembajadacolombia@gmail.com

Hours: Mon-Thu 8:30-13:00; 14:00-17:30; Fri: 8:00-13:00; 14:00-16:30

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