Official advice for New Zealanders living and travelling overseas

Emergency? 24/7 Assistance

ALERT - COVID-19 - Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

ALERT - COVID-19 - Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, New Zealanders overseas need to take steps to stay safely where they are and shelter in place....Read more

24/7 Consular emergency call: 0800 30 10 30 or +64 99 20 20 20

Please note, only consular emergencies, for example death, arrest, illness or injury to New Zealand citizens will be handled outside office hours. Routine consular enquiries will be handled during regular office hours. You will be asked to state the nature of your emergency before you are put through to an After Hours Duty consular officer.