Official advice for New Zealanders living and travelling overseas

ALERT - COVID-19: Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, some New Zealanders overseas may need to stay safely where they are....Read more

ALERT - COVID-19: Do not travel overseas at this time. Due to the difficulty travellers are experiencing returning home, some New Zealanders overseas may need to stay safely where they are....Read more

  • Reviewed: 19 March 2020, 14:14 NZDT
  • Still current at: 28 January 2021

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COVID-19 (Coronavirus)
There have been confirmed cases of COVID-19 (coronavirus) in Mexico.

Local authorities in countries and territories with confirmed cases of COVID-19 may impose containment measures including travel restrictions and quarantine requirements to prevent the spread of the virus.

Such measures may be imposed at short notice and specific details may change rapidly, including where and to whom they apply to and for how long. All travellers should stay informed of measures being taken by authorities in the areas they are travelling to. We recommend that all travellers consult the official website or the nearest embassy or consulate of your country or territory of destination to find out about any border controls and other measures that may apply to you.

For information on countries and territories which have COVID-19 related border restrictions affecting foreign nationals, including travellers in transit, please check the International Air Transport Association (IATA) website before you travel.  IATA provides a comprehensive list of all countries and territories that have imposed COVID-19 related border restrictions and is being continually updated.

As part of its response to managing the COVID-19 outbreak, the New Zealand Government has some temporary travel restrictions in place in New Zealand. Please refer to the New Zealand Ministry of Health website for up to date information.

For further travel advice and information about COVID-19, please see our webpage here. We encourage all New Zealanders living and travelling overseas to register with us.

Violent crime
Violent crime, including kidnapping, armed robbery and sexual assault is common in Mexico, including in tourist areas. Mexican government statistics indicate that both violent and non-violent crime occur much more frequently in Mexico City and the State of Mexico than in many other parts of the country.

New Zealanders throughout Mexico are advised to be security conscious at all times. Particular care should be exercised in tourist areas, at airports, bus stations and when using public transport, where theft is common. We advise against travelling or walking alone at night. Remain vigilant, monitor local media closely and let family and friends know about your travel plans.

Violence related to organised crime has been on the rise in Mexico since 2017, including in Quintana Roo and Baja California. Though not focused on foreigners, travellers can become inadvertendly involved.

Petty theft and other crime is a problem in major cities and tourists areas. New Zealanders in Mexico should be aware that victims of financially-motivated violent crime are often targeted due to their perceived wealth. It is best to remove all valuables and carry only the minimum amount of money and belongings, as victims of crime are often targeted due to their perceived wealth.
Kidnappings, sexual assaults and armed robberies have taken place in taxis and with the collusion of taxi drivers. Taxis should not be hailed on the street. Taxis caught from airports, hotels or “sitios” (taxi sites found near any shopping mall or tourist attraction) are generally safe.

There have been reports of physical and sexual assaults, robberies, and extortion being committed by individuals representing themselves as police officers, and driving cars resembling police vehicles.

There have been occasional reports of food and drink spiking. We recommend taking extra care to ensure your food and drink is never left unattended and being cautious accepting drinks from strangers and recent acquaintances.

Drug-related violence
Drug-related violence and criminal activity is a significant issue in Mexico and can pose a danger to foreigners. Violence, including murder, kidnapping, and shoot-outs, is largely concentrated in specific areas of Mexico, particularly in the northern states bordering the United States (Baja California, Chihuahua, Coahuila, Nuevo Leon, Sonora and Tamaulipas). Some central region states (Durango, San Luis Potosi, State of Mexico and Zacatecas) and others along the Pacific coast are also affected (Guerrero, Jalisco, Michoacán, Nayarit and Sinaloa). The security environment in some of these states, particularly in rural areas, may be volatile and unpredictable.

Driving on rural highways in any of these states is considered dangerous due to the presence of drug cartels. Carjackings, illegal roadblocks and armed robberies occur, including on major highways and motorists have been killed. Armed clashes between security forces and drug cartels can occur without warning.
Most victims of drug-related violence are Mexicans involved in or caught up as bystanders in criminal activity, however it is also possible for foreigners to become victims of violence directed at others, such as shootouts in public places. Mexican authorities have made efforts to protect major tourist destinations such as Cancun, Puerto Vallarta and Cozumel and there is a lower level of gang related violence in these locations.

On 6 August 2017 there was a shooting on Palmilla Beach in Los Cabos. Other incidents earlier in 2017 in Playa del Carmen and Cancun have resulted in an increase of police presence in these areas. There have also been several incidences of armed crime both within and outside tourist areas in Acapulco. If possible, travel by air, and be extra vigilant within the area.

Road travel
Carjackings and highway robberies occur regularly in Mexico, particularly in states which border the US and on the Pacific coast. Police do not regularly control highways and road conditions vary.There have been incidents of crime and civil unrest associated with illegal roadblocks in some states, such as Chiapas and Guerrero. In January 2016, several tourist buses were attacked and set on fire by protestors at a roadblock in Chiapas. 

New Zealanders travelling through Mexico by road are advised to use toll roads (or “cuotas”) where possible and to avoid isolated roads and road travel outside urban areas at night. It is advisable to keep car doors locked and windows up at all times, particularly when stopped at traffic lights. For safety reasons, we recommend using first-class buses for inter-city travel and only during daylight hours. 

Kidnapping for financial gain is common in Mexico, and there have been allegations of police officers being involved. You should exercise discretion in discussing financial or business affairs in places where you may be overheard by others.

Incidents of “express kidnappings”, where individuals are forced to withdraw funds from automatic teller machines (ATMs) to secure their release, are an issue in Mexico. To reduce the risk of this occurring we recommend you take extra care while using ATMs and use machines located inside banks or shopping malls during daylight hours.

Virtual kidnappings have also occurred, where victims are contacted by phone and coerced by threats of violence to provide phone numbers of family and friends, so that an immediate ransom can be demanded. New Zealanders are advised to avoid giving personal information to strangers over the phone. Report any kidnapping, physical or virtual to the local Mexican police. 

Civil unrest
Demonstrations, protests and strikes occur regularly in Mexico and have the potential to disrupt local travel and last for long periods of time. The Mexican Constitution prohibits political activity by foreigners and participation in such action may result in detention and/or deportation. New Zealanders are advised to avoid any areas where demonstrations and protests are taking place as they have the potential to turn violent with little warning. Follow the instructions of local authorities and monitor local media.

Natural disasters
Mexico is a in an active seismic area with several major fault lines, and the most common natural disasters are earthquakes. Mexico is also subject to hurricanes and floods. Travellers should be aware of the possibility for travel disruptions in the event of a natural disaster. Familiarise yourself with general safety procedures and follow the instructions of local authorities, including any evacuation orders.

General travel advice
Upon arrival into Mexico, travellers must obtain a ‘Forma Migratoria Múltiple’ (FMM) from the Mexican immigration office and have their passport stamped. Failure to obtain an FMM and stamp in your passport on arrival may result in deportation or detention. If you enter through a land border, you may need to seek out an immigration official to obtain the FMM required and have your passport stamped.

It is illegal to bring ammunition or weapons into Mexico, even if travelling from the United States. If you do so, you will be imprisoned. Travellers are advised not to enter Mexico with weapons or ammunition, without the correct permits.

The police are known to on occasion ask foreigners to show identification. We recommend you carry photocopies of the relevant pages of your passport and the FMM given to you on arrival at all times and leave your original passport in a safe place.

New Zealanders travelling or living in Mexico should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Mexico are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

The New Zealand Embassy Mexico City, Mexico

Street Address Jaime Balmes No 8, 4th Floor, Los Morales, Polanco, Mexico D.F. 11510 Telephone +52 55 5283 9460 Fax +52 55 5283 9480 Email Web Site Hours Mon - Fri 0930 - 1400, 1500 - 1700 hrs

See our regional advice for North America

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New Zealand Embassy Mexico

Street Address
Jaime Balmes No 8, 4th Floor, Los Morales, Polanco, Mexico D.F. 11510

Telephone: +52 55 5283 9460

Fax: +52 55 5283 9480



Hours: Mon - Fri 0930 - 1400, 1500 - 1700 hrs

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