Ukraine

Overview

Russia’s illegal invasion of Ukraine is ongoing, with heavy fighting on the frontlines in northern, eastern and southern Ukraine. Missile and drone strikes are frequent across the country including against cities and civilian infrastructure. Civilians are being significantly impacted and foreigners have been killed. There is a real risk to life. There are large amounts of unexploded ordnance and landmines present in conflict and post-conflict areas. 

Significant damage has occurred to civilian infrastructure, including residential areas, roading, energy infrastructure and industrial areas. There is also concern about military activity and shelling around Ukraine’s nuclear power plants, particularly the Zaporizhzhia Nuclear Power Plant. Ukraine’s energy grid is severely challenged, and electricity black outs are frequent particularly during winter.

New Zealanders in Ukraine should shelter in a secure place until you judge it is safe to depart. Further advice on sheltering in place is available here.  Be alert and aware of your surroundings at all times and always prioritise your immediate safety. Monitor advice from reputable local and international media or security companies as well as the SafeTravel website. Travellers should download and monitor the Ukraine Air Alert app to receive real-time air raid warnings and security alerts. When you judge it is safe to do so, you should depart Ukraine immediately. 

If you travel to Ukraine against our advice, we strongly encourage you to register with SafeTravel if you have not already done so and keep your details up to date so we know of your situation and can keep you updated with the latest information. If you are in Ukraine in need of assistance, you should email [email protected] or phone the New Zealand Ministry of Foreign Affairs and Trade’s 24/7 Consular emergency line on +64 99 20 20 20 (outside of New Zealand) or 0800 30 10 30 (within New Zealand). 

The New Zealand Government’s ability to provide consular assistance in Ukraine is extremely limited.  You should not rely on the New Zealand Government to evacuate you from Ukraine under any circumstances. If the security situation deteriorates, evacuation options may be unavailable, and you may be required to shelter in place or make your own arrangements to leave.

New Zealanders travelling or living in Ukraine should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

See below for detailed travel advice.

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