Official advice for New Zealanders living and travelling overseas

  • Reviewed: 23 May 2023, 15:16 NZST
  • Still current at: 26 April 2024

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COVID-19

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Exercise increased caution

Exercise increased caution in Italy (level 2 of 4).

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Italy

Terrorism
Groups adhering to various ideologies have conducted attacks in the past. Although there have been no significant attacks in recent years, Italian authorities continue to report the disruption of attack plots. Terrorist groups, individuals returning to Europe from areas of conflict, and individuals adhering to various forms of extremist ideologies, continue to pose a threat to Italy and across Europe. Attacks could be indiscriminate and target areas frequented by foreigners including public transport, transport hubs, tourist areas and major sporting and cultural events.

The Italian government takes a proactive approach to counter-terrorism including at borders, airports and transport hubs. Italian security is highly visible: visitors should not be surprised or alarmed to see armed police or soldiers at metro stations, large squares and important public buildings.

New Zealanders in Italy are advised to keep themselves informed of potential risks to safety and security by monitoring the media and other local information sources. We recommend following any instructions issued by the local authorities and exercising vigilance in public places.

Crime
Opportunistic petty crime like pickpocketing, bag snatching and passport theft is common in crowded and tourist areas, in larger cities and on public transport including Rome, Florence and Venice. Professional thieves often work together and may distract victims and rob them while their attention is diverted including in restaurants, and shops and on beaches. There have been isolated reports of thieves impersonating police officers.  Motorcyclists may grab bags from pedestrians.  

Travellers are often targeted on long distance and night trains, and at public transport facilities including airports, railway stations and bus terminals (especially to and from Fiumicino Airport, on the Circumvesuviana train between Naples and Sorrento and around Rome’s Termini station). Theft from vehicles is also common, particularly from unattended vehicles, including at rest stops and service stations. Rental vehicles are often targeted. Travellers should also avoid leaving valuables in hotel rooms, rented accommodation, or vehicles due to the risk of burglary and opportunistic theft.

New Zealanders are advised to be security conscious in public places, guard belongings carefully and never leave bags open or unattended. Extra care should be taken to ensure food and drink is never left unobserved. Victims of spiked food and drinks have been robbed and sometimes sexually assaulted.

Credit card and ATM fraud involving ‘skimming’ machines is a risk to travellers. Check for any unauthorised transactions on your bank statements. Be aware of internet romance and financial scams via dating apps, websites and social media.

Civil unrest
Strikes and demonstrations occur frequently in Italy particularly in larger cities and can cause disruption to air, bus, rail and taxi services. New Zealanders are advised to avoid all protests, demonstrations and rallies as they have the potential to turn violent. 

Politically based violence has occurred, and bombers have targeted Italian police, government institutions, public and commercial buildings.

Seismic activity
Several major fault lines cross Italy, and earthquakes are frequent. Unlike in New Zealand, it is standard practice in Italy to leave the building when an earthquake strikes and to move towards open ground where there is less chance of being hit by falling debris.  There are also several active volcanoes in Italy, including Mount Etna in eastern Sicily. Travellers should be aware of the possibility for travel disruptions in the event of seismic or volcanic activity.

General travel advice
Due to the high risk of theft, lost and stolen passports are not uncommon. Travellers should report the theft to police and apply immediately for a new passport online. It is illegal to travel without a valid document.

Recent hot summers have caused some disruption to travellers due to drought and forest fires. Check with local authorities if you’re considering travel to affected areas.

New Zealanders are advised to comply with public notices about conduct in and around tourist areas in major cities. Fines may be issued for littering, inappropriate attire, or sitting, eating or drinking on steps, lawns and courtyards around churches, public buildings or in public spaces.  

It is illegal to purchase counterfeit goods (including fashion accessories). If caught, you could be heavily fined or detained by local authorities.

New Zealanders travelling or living in Italy should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Italy are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Rome, Italy

Street Address Via Clitunno, 44, 00198 Rome, Italy Telephone +39 06 853 7501 Fax +39 06 440 2984 Email rome@nzembassy.it Web Site https://www.mfat.govt.nz/en/countries-and-regions/europe/italy/new-zealand-embassy/#bookmark0 Hours Mon- Fri 0900 -1230 and 1330-1630 Note We encourage you to make an appointment to ensure prompt service.

New Zealand Consulate-General Milan, Italy

Street Address Via Terraggio 17, Milan 20123, Italy Telephone +39 02 385 91679 Fax + 39 2 4801 2577 Email milano@nzte.govt.nz

See our regional advice for Europe

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New Zealand Embassy Italy

Street Address
Via Clitunno, 44, 00198 Rome, Italy

Telephone: +39 06 853 7501

Fax: +39 06 440 2984

Email: rome@nzembassy.it

Website: https://www.mfat.govt.nz/en/countries-and-regions/europe/italy/new-zealand-embassy/#bookmark0

Hours: Mon- Fri 0900 -1230 and 1330-1630

Related advice from other countries

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