Official advice for New Zealanders living and travelling overseas

Missing persons

Locating missing persons overseas

Locating missing persons overseas is primarily a Police matter. If you have serious concerns about a New Zealander missing overseas, you should first contact your nearest New Zealand Police station to discuss making a Missing Persons report.

There is information on how to make a Missing Persons report to New Zealand Police at:  https://www.police.govt.nz/can-you-help-us/missing-persons

Consular staff may be able to assist if:

  • there is reason to be concerned for the missing New Zealander’s safety and welfare
  • all other methods of contact have been unsuccessful.

Consular staff cannot help in cases that involve:

  • a temporary lack of contact
  • maintenance support
  • creditors or debt collection agencies
  • genealogical projects
  • non-New Zealand citizens

The missing person has a right to privacy. If Consular staff are able to locate a missing New Zealander overseas, they may not be able to pass on the person’s whereabouts. It would be up to that person to make contact with the enquirer if they wished.

Locating missing persons in New Zealand

If you have an enquiry about a person you believe is missing in New Zealand, you should contact your nearest New Zealand Police station.

Agencies that can assist to locate missing persons (overseas or in New Zealand)

The following agencies provide help in locating missing New Zealanders:

Family Tracing Service
Salvation Army
PO Box 6015 Wellington
Phone +64 4 382 0710
Fax +64 4 802 6257
Email family_tracing@nzf.salvationarmy.org

(a fee is payable)

Restoring Family Links
New Zealand Red Cross
National Headquarters
PO Box 12-140
Wellington
Phone +64 4 471 8250
Fax +64 4 471 8251
Email familylinks@redcross.org.nz
(Specialises in making contact with missing persons in conflict zones)

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